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Pricing Plans

Simple, Transparent Pricing

Choose the plan that works best for your healthcare practice's size and needs

Basic Plan

For individual practitioners getting started with telemedicine

$35/doctor/month

Billed monthly

What's included:

  • Appointment Scheduling
  • Calendar Management
  • Patient Invoice
  • Video Consultations
  • Doctor Dashboard
  • EMR
  • ePrescription
  • Admin Module
  • HIPAA and ISO Compliance
  • Basic Customisation and Branding with Logo
  • Alerts on SMS
POPULAR

Premium Plan

All Inclusive + AI Powered for growing practices

$50/doctor/month

Billed monthly

What's included:

  • Appointment Scheduling
  • Calendar Management
  • Patient Invoice
  • Video Consultations
  • Doctor Dashboard
  • EMR
  • ePrescription
  • Admin Module
  • HIPAA and ISO Compliance
  • Advanced Customisation, Branding & Color Scheme Changes
  • Alerts on SMS
  • Reminder on WhatsApp & SMS
  • CIMS Drug Database Access
  • AI Enablement

Enterprise

For clinics, hospitals and organisations requiring more sophisticated integrations or with over 20 doctors

Contact Us

Tailored to your needs

What's included:

  • Everything under the Premium Plan + bespoke integrations, customisations and complex workflows specific to your practice

Frequently Asked Questions

What's the difference between Basic and Premium?

Both plans include the core platform features like Appointment Scheduling, Calendar Management, EMR, ePrescription, Admin Module, and HIPAA & ISO compliance, plus SMS alerts. Premium adds capabilities designed for growing practices, including: • Advanced customisation, branding & colour scheme changes • WhatsApp + SMS reminders • CIMS drug database access • AI enablement

When should I choose the Enterprise plan?

Choose Enterprise if you're a clinic/hospital/organisation that needs more sophisticated integrations, custom workflows, or you have 20+ doctors. Enterprise includes everything in Premium, with implementation and configuration tailored to your needs (and pricing provided via a custom quote).

Can I upgrade from Basic to Premium (or switch plans later)?

Yes — you can move between plans as your needs change.

Do you offer a free trial or a pilot program?

We only offer a 15-day pilot program for customers on the Enterprise plan.

What payment methods do you accept?

We accept all major credit cards (e.g., Visa, Mastercard, American Express) and forms of payment including bank transfers, payment by invoice and digital payment methods.

Ready to transform your healthcare practice?

Get started with DocGenie Global today and provide your patients with the modern telehealth experience they expect.